You may not be realizing all the benefits of your system management products. The Solution Health Check by Infospectrum Technical Services can help. Solution Health Check is a service package designed to examine your key system and application capabilities and provide customized recommendations for improved performance.

Solution Health Check can help you:

• Identify potential areas of concern
• Improve operations
• Improve your positioning for the future
• Optimize the ROI of your BMC Software and NetIQ products and solutions

Solution Health Check is an assessment based on proven methodologies and industry standards developed by Infospectrum Technical Services. The Solution Health Check service leverages proven expertise in analyzing how effectively your BMC and NetIQ solutions are working in your Distributed Systems and/or Mainframe environment to meet your critical business needs.

A Solution Health Check can keep your applications and the supporting infrastructure operating at optimal efficiency and can identify issues before they affect the ability of your applications to meet required service levels, a definite advantage in the marketplace.

The right mix

We know your assessment needs may differ from time to time. That’s why Infospectrum Technical Services offers a modular approach to our Solution Health Check services, ensuring you will experience the full advantage our solutions have to offer. A Solution Health Check assessment focuses on one of three areas:

Product implementation – This type of Solution Health Check ensures you are using key features of your products and provides recommendations to
further exploit product features.
Methodology – A Solution Health Check focusing on methodology measures processes and methods against a “best practices” baseline methodology.
Key systems and applications – This type of Solution Health Check uses a suite of tools and products to ensure availability, performance and recovery.

Key features

The Solution Health Check program was designed based on our experience helping customers identify and remedy areas of concern. It is a rigorous analysis of your infrastructure that you can use regularly to ensure the effectiveness of your BMC and NetIQ solutions in your Distributed Systems and/or Mainframe environments. The following features make Solution Health Check an imperative part of your system’s maintenance program:

• Onsite analysis
• Product installation and configuration review
• Infrastructure and process review
• Written recommendations and corrective actions

There are many reasons why you may want to include Solution Health Check in your annual maintenance scheduling:

Identification of potential areas of concern – If you know where the problem areas lie, you can minimize their impact or prevent them before they happen.
Improved operations – Better performance means all your operations run more smoothly.
Better positioning for the future – Being knowledgeable helps you be strategic instead of reactive.
Greater return on investment – The faster and more efficiently you begin using your BMC Software and NetIQ products, the greater the value of the products to your business.
Finite project duration – Our packaged services are designed to complete within a set timeframe, not linger indefinitely.

Which approach is right for you?

Your needs govern the type of Solution Health Check that will help improve your operations. The following descriptions should help you decide which approach is best for you.

Product Implementation Solution Health Check

• Ensures you are using key features of you products
• Provides recommendations to further exploit product features

• Measures processes and methods against “best practices”
• Provides recommendations for more effective processes and method

• Key systems and application are analyzed for effectiveness and efficiency
• Provides recommendation for optimizing key systems and applications

Pricing

The price and length of the Solution Health Check service depend on the type of products included and the customer’s objectives. Our experts recommend your systems undergo a Solution Health Check annually to ensure continued optimal performance. For assistance in determining the price of your implementation, please contact your sales representative.