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bullett Apr 10th, 2008
Infospectrum attains BMC Elite Partner status: Infospectrum, A GSS America Company, was recognized on April 1, 2008 by BMC for the outstanding results of its efforts during the BMC 2007 Fiscal Year with designation as an Elite Level Partner. The designation is formal recognition of the significant resources that have been committed, and the significant success that has been achieved, with respect to the BMC Partnership.
bullett Mar 14th, 2008
BMC Software lauds GSS America Database AI: In the latest Partner Newsletter, BMC maintains that GSS’s Database AI was essential for BMC CONTROL-M to integrate with Premia, a critical application used to run their customer-facing insurance applications.. read more...
bullettAug 16th, 2007
GSS America Partners with Tripwire to provide leading Configuration Audit and Control Tools: Tripwire is the leading provider of Configuration Audit and Control tools. Tripwire tools reduces operational risk and ensures the security. read more...
 

With BMC Operations Management applications, you can schedule and report on business application processes and reports, as well as orchestrate and optimize enterprise-wide batch processes—all to speed the attainment of Business Service Management. These products, including the CONTROL-M product line, enable you to manage dependencies and the impact of workflows at a business service level so you can quickly resolve problems before your business is affected. The BMC Operations Management portfolio includes products to support the following:
Business Operations Management Overview

BMC Operations Management applications can help you understand the business relevance of your batch processes so that you can ensure that potential delays are detected in advance and that corrective actions are initiated in time to ensure the availability of your business services. In addition, you can leverage tools for effective report distribution, thereby increasing company-wide employee productivity and helping your customer-facing employees, such as call center operators, bank tellers and insurance agents, to provide better service.

Features & Benefits

With the BMC Operations Management product portfolio, you can:
Simplify and improve business processes

  • Integrate your enterprise - Schedule various events running on different applications and platforms through a centralized system; enable communication with applications from external organizations
  • Centralize batch scheduling - Define and manage a batch business process that spans across applications, platforms, external events, Web processes, and manual processes from a central location via graphical interface
  • Manage diverse platforms - Manage all of your platforms through one common management method; find support for over twenty platforms, including z/OS, Unix, Microsoft Windows Servers, AS/400 and Linux.
  • Manage diverse applications - Manage any application, including your resource planning, ebusiness, legacy and custom applications through one common management method
  • Minimize training and time spent - Learn and use only one interface for all report retrieval
  • Create consistent and global report access - Access any type of report, created on any type of system, anywhere in the world, from one central, graphical Web interface
  • Shorten report analysis time - Index reports to be able to find specific information within a report

Increase employee productivity and reduce costs through rapid problem detection, escalation and resolution

  • Reduce manual errors and improve productivity - Automate batch scheduling to streamline the production flow
  • Predict and prevent problems - Enable proactive management through event-based job scheduling
  • Maximize resources - Use existing IT infrastructure efficiently
  • Enable online report viewing and delivery - Reduce the reliance on paper, the need to reprint reports and the associated printing and mailing costs
  • Leverage existing investments - Access reports from disparate systems, including your OS/390 and z/OS systems, and applications, such as SAP R/3


Improve customer satisfaction
  • Shorten customer hold times - Access reports from a central location and provide only the relevant parts of a report to a customer
  • Provide faster report delivery - Use online report distribution
  • Create a competitive advantage - Offer exact replicas of printed statements and reports via the Web